Section B — Logistics, Customs & Pricing

Laelo Business Knowledge Base

The single source of truth for business-strategy decisions across customs, shipping, payments, pricing, GST, and compliance. Built decision-by-decision as we close each topic. Engineering decisions stay in knowledge-base/.

25+
Decisions locked
9
Questions for Gaia
3
Rejected paths
1
Mind map

Topics

Section B · 1
Import model & customs

CIER 1998, customer as importer of record, Gaia as CHA via AOC, CDSCO personal-use exemption for cosmetics, per-SKU quantity caps.

Locked
Section B · 2
Shipping architecture

Launch with MyUS + FedEx/DHL. Phase-2 hybrid: bulk freight forwarder upstream + Authorised Courier handoff in India. FPO and Variant 3.5 rejected.

Locked
Section B · 3
Brand side & agents

Two-tier shipping: MyUS default, Indian-diaspora agent network (US + Canada) for blocked brands. Concierge Buying Fee as conditional pass-through.

Locked
Section B · 4
TPC & Authorised Couriers

TPC is a CBIC-registered Authorised Courier but operates only at Delhi, Mumbai, Chennai, Kolkata — not Cochin. Cochin uses FedEx/DHL/Aramex + Gaia.

Locked
Section B · 5
Payment & FX

Wise Business multi-currency for brand payments. Pre-funded weekly USD float. Daily-locked RBI+1% rate. FX premium of 0.5–1% inside the Laelo Fee.

Locked
Section B · 6
Pricing model

15% Laelo Fee target, 3% net profit minimum. Hybrid UI: Product + Customs Duty (separate, Pure Agent) + Laelo Fee (everything else). Locked total at checkout.

Locked
Section B · 7
GST & Pure Agent

Pure Agent (Rule 33 CGST) on product price + customs duty. Structure A — refund positive duty variance to keep Pure Agent clean. 18% GST on Laelo Fee.

Locked
Section B · 8
Compliance & CA

CA profile for cross-border e-commerce + GST + FEMA. Section 195 TDS on MyUS. Form 15CA/15CB cadence. Razorpay rate-negotiation realistic milestones.

CA pending
Reference data
MyUS rates & capabilities

Full rate matrix Sarasota → Bangalore/Mumbai/Kochi by carrier and weight (lb + kg). Membership tiers. India restrictions. Dim-weight rules.

Awaiting member-rate refresh
Reference
Decisions log

Chronological record of every locked decision, who decided, why, and any conditions attached. The audit trail.

Living document
Reference
Questions for Gaia

Open questions to send to Gaia Logistics in batched email. Status updated as she replies.

9 open
Visual reference
Mind maps

Color-coded radial mind maps of each major discussion, for fast re-orientation.

1 map
Last updated: 2026-05-17 · Owner: Sanjay · Drafted in collaboration with Claude (Lead Developer & Technical Architect)